Articles
BellSouth Saves with LMS and Online Learning
Companies that operate in regulated industries, like BellSouth, must negotiate many complex rules and guidelines. Over the years, BellSouth has expanded into unregulated businesses such as Internet solutions and a yellow pages subsidiary. But its core com
Organizational Assessments: Aligning Learning with Strategic Directions
It is a challenge to train toward future states rather than to current practices. Training efforts are being stretched in many organizations to meet the current demands of developing proficient employees in the jobs that exist today. Moreover, organizatio
VBA: On the Front Lines of Learning and Needs Assessment
The Veterans Benefits Administration (VBA), one of the three main administrations of the Department of Veterans Affairs (VA), provides benefits and services to American veterans and their families in recognition of their service to the nation. Employing m
Deloitte Consulting: Educating a Global Team
As executives with a strong interest in the delivery of learning, you don't have to be told that education is big business. Whether your business is manufacturing or marketing, there are undeniable advantages to leading a well-trained team.
Ted Hoff: Leading IBM’s Education Solutions
IBM is no stranger to the concept of corporate education. In fact, providing workforce development opportunities is part of the technology giant's corporate heritage, a time-tested effort to ensure market leadership through top-notch associates trained an
Measures of Learning Effectiveness
There is no question about it. Training and development is gaining attention in Corporate America. The industry is growing and changing to achieve a variety of goals, from satisfying immediate employment skill shortages to meeting organizations’ long-term
Quenching the Thirst for Learning at Crown Cork & Seal
Crown Cork & Seal Company Inc., which makes one of every five beverage cans used in the world and one of every three food cans used in North American and Europe, invests heavily in employee training in order to ensure its high-quality manufact
Development as a Retention Tool
In today’s volatile economy, corporations are continually looking for innovative ways to enhance shareholder value and improve bottom-line results. While there have been a variety of strategies implemented to achieve these goals, successful organizations
E-Learning Drives Growth at First Data
Corporations attempting to implement aggressive revenue growth goals find it necessary to work powerfully from within to implement the changes that will bring these goals to reality. Creating change, managing change, directing change—these are the actions
Training/Learning: What Fits Your Company?
Imagine being at the helm of a good-sized sailing yacht. The calm has given way to strong wind gusts, fog and stormy seas. You must rely on the skills of the crew, limited resources, navigation equipment and common sense to safely guide you and your crew
Xcel Energy Consolidates Learning for Business Results
Xcel Energy is the nation’s fourth largest combined utility, created by the merger of Minneapolis-based Northern States Power Co. and Denver-based New Century Energies. The electricity and national gas company has operations in 12 Western and Midwestern s
J. C. Penney: Fashioning Workforce Development
“In every man’s life, there lies latent energy. There is, however, a spark, [which] if kindled, will set the whole being afire, and he will become a human dynamo, capable of accomplishing almost anything to which he aspires,” said James Cash Penney, found
Enterprise Learning & Training: A Corporate Overview
Executives in charge of the learning for their organizations are well aware that money spent on developing the workforce is money well spent. But determining budgets and figuring out how much is the right amount to spend can be a time-consuming and diffic
Realizing the ‘Value Imperative’
Be at the planning table. Demonstrate business impact. Increase shareholder value. Impact the balanced scorecard. These are the words I continue to hear from the leaders of learning and development. Wall Street expects companies to grow their profitabilit
Memorial Hospital and Health System: Education and a Healthy Bottom Line
Memorial Hospital and Health System, located in South Bend, Ind., is one of the premier cardiovascular and orthopedic hospitals in the United States. Memorial’s focus is on innovation as a way of doing business. With 3,200 employees, getting the message o