AlliedBarton Security Services

At the end of 2014, AlliedBarton Security Services recognized significant improvements in key metrics as a result of a new business development training program deployed by the learning and development team. Instructor-led scenario-based and practical application training in consultative relationship management, supported by eLearning and post-training coaching by sales leaders, led to a 30% increase in Business Development rep quota achievement and a 12% decrease in rep turnover. In 2015, they have started the process of delivering a similar training to their operational teams with the intention of driving client retention goals.