Medical Transportation Management Inc. (MTM)

To address 90-day attrition, MTM introduced new training modules, and checked in with their new hires through 30, 60, and 90-day surveys. Through the learning team’s efforts, 90-day attrition was reduced to 2.85%, less than half of what it was prior. The new attrition rate meant a savings of $4,000 per full-time employee replacement.