TELUS International

The launch of the Learning@TI Roadmap by TELUS International’s president, Jeff Puritt, in January 2015, represented a global alignment of their leadership development programs with their business goals. TELUS now has one leadership development roadmap globally so their clients have confidence that all team members and leaders grow and develop in their careers consistently. The roadmap develops team members and leaders who enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first.