The Western Union Co.

Over the past year, Western Union has optimized key programs by combining them into longer-duration learning processes that last longer than 90 days. Not only has this focus supported, encouraged, and enhanced real time implementation of learning, it has also produced higher employee engagement, retention, and innovation. This strategy has identified $5M in potential revenue opportunities and improved employee engagement. In addition, this strategy has contributed to employee retention, potentially saving Western Union more than $18M.