Leadership Development
Leadership development encourages the planning, creation and management of training programs and skills building needed to become a successful leader — from top executives to managers.
Learning at Work – The Fundamental Principles
As the pace of business grows faster and the stakes for learning organizations climb higher, there is more pressure to deliver results. CLOs must not overlook the fundamentals that help ensure success.
Building Leadership Skills for 2005
Each new year brings with it the inevitable resolution-making—but not just by individuals. Organizations are busy creating goals and highlighting areas for development, as well as planning budgets and strategies to guide enterprise activities in the comin
Reducing Time-to-Proficiency in Global ERP Deployments: A Five-Phased Approach to Effective User Training
A 1% increase in productivity typically produces more than 10 times the impact of a 1% decrease in training costs. Effective training reduces “time to proficiency,” as well as overall training time, and empowers your users — in all regions — to interact f
Customer Education: Expanding Revenue and Driving Business Growth
High-performing learning organizations are twice as likely to offer customer or channel partner education. These companies understand that learning enables top-line growth and increases shareholder value.
GE Consumer Finance: Expanding Global Training, Expanding Business
As vice president of training and development for GE Consumer Finance, Ginny Ertl is responsible for creating a global learning community. With her help, 32,000 employees help bring good things to light.
Manager’s Quiz: Are You a Coach or a Referee?
If you’re a manager-coach, you’re ensuring that your employees are experiencing as much success as possible. If you’re a manager-referee, you’re waiting for your staff to make mistakes so that you can run interference, call a penalty and tell the person w
The Key to Improving the Bottom Line Could Be a Game
There is a disturbing yet common misconception among Fortune 500 and Fortune 1000 companies that the majority of employees understand the financial roles they play in their organizations. According to a recent survey by training, performance enhancement a
Connecting Middle Managers: The Next Wave of Leadership Development
Leadership must think ahead to prepare for inevitable succession and future challenges. Talent management identifies future leaders among the middle managers and prepares them for the road ahead.