Leadership Development
Leadership development encourages the planning, creation and management of training programs and skills building needed to become a successful leader — from top executives to managers.

Integrating Customers, Culture and Capability
Learning executives are often faced with CEOs asking, “Now that we have defined the strategy, how will we execute?” How do we bring business strategy to life and yield outstanding business results? As Peter Senge stated, “Many leaders have personal vision
Communications Training: Making Six Sigma Work
What could be missing from your Six Sigma training strategy? Chances are you’ve missed one of the most critical success factors for any quality or productivity initiative: communication skills training. Six Sigma, like ISO 9000 and total quality managemen
Executive Coaching Has Measurable Impact on Enterprise ROI
A recent survey of 100 senior executives released by Right Managements Consultants, a Philadelphia-based career transition and organizational consulting firm, found that coaching strategies have had a measurable impact on ROI. Senior executives report bet
Business-Based Learning: Strategies for Real-Time Learning
Part One of the Business-Based Learning series introduced the five-level business-based learning (BBL) model as an audience-centric approach to designing blended delivery platforms. Part Two expanded on the BBL strategies to align training activities with
Nokia: Global Learning in High Speed
When faced with the daunting task of deploying Nokia-wide leadership skills to managers of nearly 50,000 employees worldwide, learning leaders zoomed ahead with a global solution.
AT&T: Connecting Education and Strategy
AT&T Learning has restructured its organization into a vertically integrated global learning organization. AT&T Learning works closely with its business partners to develop the right solutions to help them meet their business goals
Steve Kerr: Managing the Business of Learning
Goldman Sachs is a leader on Wall Street, where it takes more than money to tread competitive waters. It’s Managing Director and Chief Learning Officer Steve Kerr’s responsibility to ensure that Goldman Sachs executives get the training and development th
Business Strategy: Linking Education to Business Goals
The strategic choices a company makes from the technologies it implements to the products and services it creates and the markets it serves all have a profound influence on the knowledge, skills and competencies required to succeed.
Contextualized Learning: Empowering Education
Customers expect responses in real time. The sales cycle requires access to market trends in real time. And when organizations cannot or do not make critical learning content available in real time, individuals resort to the click-through ease of the Inte
Where Does Your Organization Stand in the War for Talent?
Business confidence is improving, and many organizations are moving from a cost-control focus to a growth standpoint, according to Accenture’s annual High Performance Work Force study. Some 42 percent of respondents, made up of nearly 250 senior executive
Driving Results by Teaching Learners How to Learn
Many learning and development organizations take the build-it-and-they-will-come approach to education offerings, providing vast catalogs of courses, but never really knowing whether or not the learners are getting it. In order to demonstrate that your le
The Emotionally Intelligent CLO
Every once in a while a big idea arises in the corporate landscape that captures the fancy of business leaders. The big concept is usually expressed in a popular book with a memorable title. These mega ideas have included insights such as scientific manag
The Power of Informal Learning
With the dramatic decline in traditional classroom training, the increased popularity of e-learning and the emergence of a more project-based and outcome-driven learning model, it’s important to take a look at the type of learner we are trying to serve an
Kathleen Gallo: Taking Care of the Learning Business
As chief learning officer and senior vice president at the North Shore-Long Island Jewish Health System (North Shore-LIJ), Kathleen Gallo is responsible for the Center of Learning and Innovation (CLI), corporate human resources and service excellence, all
Performance-Based Succession Planning
Developing direct reports is the responsibility of each and every supervisor. Succession planning provides a direct and easy-to-follow model for strategic talent management. Viewing employee development from the organizational perspective of succession pl