Leadership Development

Chief learning officers in many organizations focus on the cutting edge of business practices to shape the corporate learning agenda. Quality initiatives like Six Sigma have long been a priority on that agenda. Let’s examine three major implications of Si

As the aftershocks of the events of Sept. 11 rocked the United States, the U.S. government got to work finding ways to protect its citizens from future terrorist attacks. As a result, on Nov. 19, 2001, President Bush signed into law the Aviation and Trans

People are the most important part of any organization, and developing those people through mentoring gives the organization a competitive advantage.

Union Pacific Railroad is the largest railroad in North America, with more than 33,000 route miles of railway in 23 states. Kevin Nailer, assistant vice president of HR, Planning and Development for Union Pacific is responsible for the technical training

CenterPoint Energy was formed in October 2002 when Reliant Energy split its regulated and non-regulated companies. The unregulated company became Reliant Resources, and the regulated company became CenterPoint Energy. CenterPoint Energy is now one of the

Everyone who has spent any time around business knows about the innovations Henry Ford brought to the industrial world, first and foremost with the creation of the assembly line production system. It’s not surprising that the Ford Motor Co. is still an in

Think back to the times when you have learned most effectively. Was it when you listened to a particularly stirring lecture? Was it when you read a well-structured book with excellent diagrams? Was it a great e-learning widget that suddenly made a complex

Since its beginnings in 1920 when Arthur Pitney and Walter Bowes invented the postage meter, Pitney Bowes has evolved into a $4.1 billion global provider of integrated mail and document management solutions. It’s hard to believe that a company whose produ

The use of e-learning within government agencies is one area where the government leads much of Corporate America in widespread adoption, the development of innovative applications and its incorporation as an essential component in agency-wide learning in

Given the state of the enterprise e-learning market, evaluating and selecting the right vendor has never been more difficult. Global 2000 organizations have moved away from HR-centric enterprise learning and are instead focused on smaller, leaner LMS depl

In this global and hyper-competitive knowledge economy, the real value of a chief learning officer is not his or her expertise in learning or leadership development or even technology—it is rather the ability to link such things to an overall enterprise-w

In the competitive restaurant industry, loyal customers are won over through a quality product and service, and the people most responsible for winning customers are the employees working behind the counter and in the kitchen. These are the folks who gree

Training is an essential element for every company, whether it is an established Fortune 500 corporation or a recent dot-com startup. If an employee is not properly trained on the latest technology, product offering and company mantra, a company cannot ef

Today’s litigious workplace climate puts further stress on businesses that are also facing shareholder lawsuits citing the lack of effective corporate governance, as well as mounting regulations and skyrocketing insurance prices. And companies in all indu