Leadership Development
Leadership development encourages the planning, creation and management of training programs and skills building needed to become a successful leader — from top executives to managers.

Working Wise, Working Together
You don’t need me to tell you that collaboration is key to your way of doing business. That’s a lesson that most of us learned early in our careers, and I’d wager learning executives like yourselves were early adopters. Executives and managers all interac
The Home Depot: Building Continuing Education
As the world’s largest home improvement retailer, The Home Depot is certainly no stranger to the concept of construction. The 1,504 Home Depot stores throughout the United States, Canada, Mexico and Puerto Rico (including the Expo Design Center brand) dai
Whirlpool: Innovation and Organizational Learning
Three years ago, Whirlpool Corp. launched a global innovation initiative to differentiate itself from its competitors by delivering unique products and solutions to make customers’ lives easier. This initiative was far from simple sloganeering. The initia
SSM Health Care: Learning and Retention
SSM Health Care (SSMHC) is one of the largest Catholic health systems in the country, with 19 acute care hospitals in Illinois, Missouri, Oklahoma and Wisconsin, in addition to rehabilitation and pediatric services, long-term and residential care faciliti
Case Studies in the ROI of Training
Determining the return on investment (ROI) for training programs can be one of the most difficult, yet necessary, responsibilities of the chief learning officer. Senior management wants to know that its investment in training is contributing to the succes
How Will Microsoft’s Acquisition of PlaceWare Affect Your Learning Decisions?
Microsoft Corp. announced that is will acquire PlaceWare Inc., a provider of Web conferencing services. The two companies will work together to provide customers with online conferencing solutions to connect people in a real-time conferencing environment.
Memorial Hospital and Health System: Education and a Healthy Bottom Line
Memorial Hospital and Health System, located in South Bend, Ind., is one of the premier cardiovascular and orthopedic hospitals in the United States. Memorial’s focus is on innovation as a way of doing business. With 3,200 employees, getting the message o
Training/Learning: What Fits Your Company?
Imagine being at the helm of a good-sized sailing yacht. The calm has given way to strong wind gusts, fog and stormy seas. You must rely on the skills of the crew, limited resources, navigation equipment and common sense to safely guide you and your crew
Development as a Retention Tool
In today’s volatile economy, corporations are continually looking for innovative ways to enhance shareholder value and improve bottom-line results. While there have been a variety of strategies implemented to achieve these goals, successful organizations
Ted Hoff: Leading IBM’s Education Solutions
IBM is no stranger to the concept of corporate education. In fact, providing workforce development opportunities is part of the technology giant's corporate heritage, a time-tested effort to ensure market leadership through top-notch associates trained an
Deloitte Consulting: Educating a Global Team
As executives with a strong interest in the delivery of learning, you don't have to be told that education is big business. Whether your business is manufacturing or marketing, there are undeniable advantages to leading a well-trained team.
VBA: On the Front Lines of Learning and Needs Assessment
The Veterans Benefits Administration (VBA), one of the three main administrations of the Department of Veterans Affairs (VA), provides benefits and services to American veterans and their families in recognition of their service to the nation. Employing m
Organizational Assessments: Aligning Learning with Strategic Directions
It is a challenge to train toward future states rather than to current practices. Training efforts are being stretched in many organizations to meet the current demands of developing proficient employees in the jobs that exist today. Moreover, organizatio