Leadership Development
Leadership development encourages the planning, creation and management of training programs and skills building needed to become a successful leader — from top executives to managers.
Survey: Employees, Executives Disagree on the Role of Social Media in Workplace Culture
Examining perspectives on culture and business strategy, 41 percent of executives participating in the study believe social networking helps to build and maintain workplace culture, while only 21 percent of employees have the same view.
Why Customer Service Training Is Missing the Mark
Customer service initiatives often don’t pay off, or wear off too soon. It’s time to stop training employees in customer service and start educating them for sustainable results.
The Leader as a Coach
To develop leaders consistently and globally, W.W. Grainger Inc. delivers shared coaching expectations, a common coaching language and tools, and higher goal attainment.
Leaders Gone Wrong: How Authenticity Goes Too Far
In developing leaders, CLOs should be aware that authenticity, while invaluable, can become an excuse for verbal abuse and laziness.
See the Forest for the Trees
Where should learning leaders prioritize development efforts — the organization or its people? To do one, they have to do the other.
Minor International Selects eCornell for Online Leadership Development Program
The online program was developed to meet specific objectives and business needs at Anantara Hotels, Resorts & Spas. Minor's primary goal is to cultivate higher-level leadership and business strategy acumen among its general managers.
Offering Money for School Pays Off
Tuition assistance, especially when supported by a corporate culture that encourages knowledge transfer, is a catalyst for employee development and engagement.
ManpowerGroup: Companies Must Improve Training and Development
Many companies still don't recognize the ROI offered by training when compared to the causal effect of not hiring or training new workers to replace retiring workers, according to a new ManpowerGroup survey on training.
Deloitte Enters Into Alliance With SuccessFactors
Under the agreement, Deloitte will market and provide services supporting the SuccessFactors Business Execution Suite of hosted, on-demand and Web-based software services.
International Coach Federation to Honor Coaching Programs at Annual Event
The North Texas Chapter of the International Coach Federation (ICF) will recognize DFW organizations that embrace coaching as an integral part of their leadership and business strategy at its Prism Award event June 21.
Qualcomm: Learning to Innovate
Qualcomm, Chief Learning Officer magazine's No. 8 ranked LearningElite company for 2012, prides itself on an innovative and progressive culture, and that culture is reflected in its learning organization’s ongoing commitment.
Employees Say Most Managers Not Interested in Staff Development
More than half reported that their managers rarely or never take an interest in helping them develop in their roles, according to a survey by career transition and talent development consulting firm Lee Hecht Harrison.
Philpott To Step Down as Chief Economic Adviser Of CIPD
John Philpott, chief economic adviser at the Chartered Institute of Personnel and Development, has announced his intention to leave the Institute in the fall.
DAU: Driving Efficiency Through People
Senior leadership support and commitment enabled DAU, tied for No. 2 in Chief Learning Officer magazine’s 2012 LearningElite, to meet the critical training needs of a growing workforce.
Learn the Science of Teaming
Teaming is the practice of bringing together people from different business units to work on short projects. CLOs must ensure that leaders are equipped to team.