Learning Delivery

For many large U.S businesses, the past few years have been lean ones. The recession of 2001 and the jobless recovery that has ensued has seen management focus on cost-cutting and increasing productivity to position their companies for growth in the next

Just as the product-oriented enterprise of yesterday was forced to become the market-oriented enterprise of today, to stay relevant the learning and development department of tomorrow will have to give up on today’s management-centric model in favor of a

One of the funniest put-down lines of my daughter’s generation (she’s 15 years old) is the single word, “crickets.” Think of it in the context of telling a joke to your kids, who of course do not think it’s funny: You give the punch line and get nothing i

Four years ago, a South Dakota-based health care organization developed a partnership with a local university to offer an online nursing degree program for its employees. Around the same time, an Illinois manufacturer brought a local university on-site to

With around 100,000 permanent and 20,000 seasonal employees, the Internal Revenue Service (IRS), a branch of the Department of Treasury, interacts with more Americans than any other public or private institution. In 2002, the IRS processed almost 227 mill

Global competition, the knowledge revolution and the growing expectations for performance drive every organization to achieve more effective and efficient learning, and drive the development and management of its human capital. The next horizon of opportu

Mobile devices and wireless networks are booming. According to Gartner Inc., more than 50 percent of professional notebooks will have wireless LAN (WLAN) capability by the end of 2004. In the same time period, Gartner says that through WLAN hot spots, tra

Although the economy may be showing signs of recovery, senior leaders are just beginning to feel some of the repercussions of the economic downturn, according to a new study from the University of Michigan Business School and eePulse Inc., which delivers

The standards debate in the e-learning industry has become a muddled topic. Many vendors have approached standards as a marketing tool, which has blurred the line between how standards benefit the end user and the provider.

Organizations around the world continue efforts to maximize the productivity of their employees in the face of competitive, legislative and socioeconomic change. More and more, senior learning professionals are being asked to enhance employee performance

Have you ever heard the expression, “The only constant is change”? Nothing could be truer when it comes to the training industry. With all the new learning modalities on the market, many CLOs are doing all they can just to keep up with the latest industry

There is little debate that effective instructional content (instructional material) is the cornerstone of good online learning and other kinds of instruction, such as traditional classroom instruction, videos, CBTs and job aids. The challenge for CLOs is

The year 1981 was very special—“Chariots of Fire” won the Oscar for Best Picture, IBM officially launched the PC, and generation Y was born. Generational cohorts are groups of people, usually born in the same 20-year time span, who share common life

With a workforce of around 360,000 in the United States and around the world, the training and development leaders at UPS are intent on creating a lifelong learning environment. Corporate schools manage the various stages of employees’ careers, from orien