Learning Delivery

In 1960 Theodore Leavitt wrote “Marketing Myopia,” the groundbreaking article published in the Harvard Business Review in which he asked mangers, “What business are you really in?” Leavitt suggested that if those in charge of the railroads had been asking

What exactly counts as blended learning, and how will this new approach to enterprise education evolve?

Online simulations have the potential to add enormous value to corporate training environments. Simulations are fun and engaging and allow learners to internalize knowledge by applying new skills in a risk-free environment. This can dramatically increase

For the U.S. Navy, “mission-critical learning” takes on a whole new meaning. Reaching around 2 million people with learning, the Naval Education Training Command (NETC) designs the guidelines under which training is developed and delivered for active-duty

Corporate learning has always been the poor relation of all the management disciplines. Some corporations simply don’t believe in it, preferring to buy knowledge and skills when needed. Others have a large training department for internal courses and a si

The world’s oldest and largest institution devoted to cancer prevention, patient care, research and education, Memorial Sloan-Kettering Cancer Center employs approximately 9,000 people, including scientists, clinicians, specialists and staff in various su

Novartis, a leader in pharmaceutical research and development with businesses in pharmaceuticals, consumer health, generics, eye care and animal health, was created in 1996 from the merger of the Swiss companies Ciba and Sandoz. Headquartered in Basel, Sw

Learning organizations and the IT organizations that support them are facing the difficult challenge of selecting and implementing the right learning management system (LMS) for their environment. This challenge is becoming more complex with new LMS vendo

The Bay Area Rapid Transit District (BART) is a rapid-transit train service serving 39 stations and crossing 95 miles of track in the San Francisco area. In order to meet regulated training needs while cutting costs, BART chose to implement Pathlore’s lea

Can a call-center attendant, in the critical moment, quickly find the answer a customer requires to remain loyal? Does a company know if its investment in new product sales training actually contributes to increasing revenue? Overflowing and unmanageable,

In the spring of 2002, CNA Insurance decided to dramatically change its leadership strategy through a new performance management process. The new process set in place a set of performance-planning tools and processes that affected more than 2,300 managers

Online delivery of training (i.e., e-learning) has surpassed the early-adopter stage, and companies find that the longer they use it, the more they use it. A cost-cutting slant has been effective in fostering its growth as a tool at the disposal of traini

In a recent Harvard Business Review article titled “IT Doesn’t Matter,” Nicholas Carr questioned the strategic value of IT. Carr argues that the pervasiveness of IT makes it necessary, but strategically irrelevant. I read the article and thought, “

Blended learning is the latest buzzword in corporate training. It sounds so simple—mixing e-learning with other types of training delivery. But now that Internet training is so widespread, where does it fit? What are the best ways to “blend” delivery type

Your 16-year-old daughter says she’s going to take sex education at school and you’re relieved, but she tells you she plans to participate in sex training and you’re unnerved. Why? Because outside of education, you learn by doing things. Small wonder t