Learning Delivery

An organization can have talented people and a superb strategy and still fail. Many do. The reason? It's rarely for a lack of smarts or vision. It's bad execution. As simple as that: not getting things done, being indecisive, not delivering on commitment

I won’t even ask if you’ve ever had a low-energy day; it happens to the best of us. You know how it goes. You’ve got a million things to do already, with more coming in every time your phone rings or your e-mail pings. You’ve got deadlines, commitments, l

A recent study conducted by the human capital practice at Deloitte & Touche in the United Kingdom made an interesting conclusion: There is much confusion about what to measure and monitor in the human capital arena. This comes as no surprise t

Learning and training leaders have been so preoccupied of late with operational economies and measurement metrics that they have not been able to envision the proverbial forest for the mission-driven trees. It is an understandable myopia because success b

Monitoring the safety of more than 800,000 homes, Irving, Texas-based Brink’s Home Security knows that learning is imperative to customer satisfaction and company success. With more than 2,600 employees in the United States and Canada, Brink’s Home Securi

Learning management systems have become the mainstream technology underlying corporate training and the migration to e-learning. Today with PeopleSoft, Oracle, Siebel and IBM, as well as Saba, Docent and dozens of others in the market, companies have many

On the surface, you might be pretty amazed to learn just how much is placed on Don Ronchi’s professional shoulders. In addition to being chief learning officer for Raytheon Co., Ronchi is also the vice president of Raytheon Six Sigma and supply chain, giv

Founded in 1950, The Cincinnati Insurance Company (CIC) is one of the nation’s top 20 property casualty insurers. CIC operates in 31 states to market a broad range of business and personal insurance through independent insurance agencies.

Great-West Life & Annuity Insurance Co., a leading life and health insurer, historically relied on costly classroom training to prepare its new sales representatives. Each new associate, who was often new to the sales profession in general, wa

Web conferencing is no longer the exclusive tool of Fortune 500 companies and major consulting firms. With little more than a Web browser, an Internet connection and a credit card, even small firms and nonprofit organizations can hold conferences and trai

Providing health coverage for more than 3 million people, The Regence Group is made up of four health plans located in Idaho, Oregon, Utah and Washington. The company employs more than 6,600 people and collected $6.4 billion in total premiums in 2002.

Aligning the learning organization to the business is a complex and never-ending chore. Chief learning officers will forever be fighting for funding, staffing and organizational support while helping their units and their companies adapt to market conditi

Lubrizol is a global, fluid technology company concentrating on high-performance chemicals, systems and service for industry and transportation. Part of Lubrizol’s corporate vision is to develop and leverage global talent, so training is a priority from t

Spend a few minutes with Cliff Purington, director of learning and development for Rockwell Collins, and you’ll meet a different kind of chief learning officer. Purington’s got the right pedigree—reared in organizational development—and demonstrable talen