Learning Delivery

Over the next five years, network field personnel in the United States Air Force will receive blended learning in various technologies.

In the July issue, I highlighted the comeback of the knowledge management strategy. One of the key reasons behind the resurgence in this burgeoning enterprise application is the use of enterprise application integration (EAI) software and extract, transfo

In my travels, I’ve informally documented two types of professionals: those who’ve made a career of staying in one place—displaying tremendous loyalty while going for the golden watch—and those who move from challenge to challenge, keeping their work life

On Feb. 1, 2003, seven astronauts tragically lost their lives when NASA’s space shuttle Columbia exploded upon re-entry to the Earth’s atmosphere. What’s heartbreaking is the increasing evidence that suggests the accident was preventable. What’s regrettab

Global companies have struggled for decades with the creative tension that exists between the corporate imperative to set a global culture and targets and the equally important requirement to embed sufficient flexibility to allow local cultural adaptation

Workers who know more get more accomplished. People who are well connected make greater contributions. The workers who create the most value are those who know the right people, the right stuff and the right things to do. It’s all a matter of learning

With a career history that includes multiple cross-functional roles, Deb Capolarello, senior vice president and chief learning officer for MetLife, knows the value of varied experience.

With 20,000 team members working in more than 1,100 different locations, Kinko’s understands the value of training that can be delivered anytime, anywhere. To help reduce costs associated with instructor-led training and to enable a blended learning solut

Huffy Bicycles has been the core business of Huffy Corp. for more than 50 years. Most of that time the company featured one brand, Huffy, which was a market leader in inexpensive juvenile bicycles primarily sold through mass-merchandisers like Wal-Mart, T

With more than 35,000 employees, Southwest Airlines takes a unique approach to learning, empowering its people to build relationships with the company, with each other and with customers to ensure the success of the business. Taking this approach has help

At annual or quarterly sales meetings, senior executives commonly make a commitment to achieve established goals and corporate success. But if you ask how ready the sales team is to meet the challenge of selling a new product, you might receive vague resp

Public- and private-sector organizations have much to learn from each other when it comes to learning management strategies. While public-sector organizations have embraced automation of training and competencies much faster than private-sector companies,

Lands’ End, one of the largest catalog retailers in the world, has built a successful business by combining high-quality customer service with comfortable, well-made clothing that fits. Over the years, the company has also built a reputation as a great pl

If you’ve been following the trade journals and learning and development conferences, you’ve probably noticed that an awakening of sorts is going on. The fact that we are even addressing motivation as a factor in learning is a sure indication that we as a

The vast selection of e-learning tools available today offers a tremendous opportunity for an enterprise training department to cultivate knowledge throughout the company. It also puts an equal burden on the department to be sure the network infrastructur