Measurement
The overall performance of a business can be measured in a number of ways. Its success can be evaluated based on the organization’s training and learning programs, and its ability to adapt to change.

Leadership Development That Delivers Results
When leaders overreact to the change in seasons, they inhibit the building of a viable and competitive organization.
Customer Satisfaction Through Training
American Family Insurance turned to its education division to revamp internal training.
Small Changes Result in Big Improvements
Kaiser Permanente needed to come up with a more standardized, cost-effective approach to learning and follow-through.
Executing Blended Learning at Comcast University
Comcast elected to introduce a new customer-service process to employees.
The Training Industry in 2009: A Look Ahead
Chief Learning Officer magazine's Business Intelligence Board survey respondents view the coming year with guarded optimism.
The OODA Loop and Learning
A common criticism of learning leaders is that they don't "get" strategy.
It’s Budget Season
A recent survey found that more training budgets are decreasing than increasing in 2009.
The 2008 Learning In Practice Awards
In this special section, we recognize this year's Learning In Practice award winners.
Measuring Business Impact
Here is what’s happening at some best-practice companies using measurement of learning's business impact.
Training in the 21st Century: Everything Old Is New Again
Being forced to do more with less, today's learning leaders are finding new ways make learning and training more effective and efficient by designing programs that maximize value while minimizing cost.
Zions Bancorp.: Connecting the Dots
Today’s organizations are finding new approaches to saving time, money and headaches by using the integrated functionality of learning and performance management systems.
Customer Learning
We've got to rid ourselves of the notion that learning is just the chief learning officer's business.
The Future of Learning
To find out what we can expect in the corporate learning space, the editors of Chief Learning Officer magazine talked to some of the industry's leading voices.