Measurement

By deploying internal performance consultants, CLOs can ensure that the focus remains on performance.

A well-designed survey within a measurement process can yield sources of quantifiable data to aid decisions.

Innovation is no longer a choice. It is the engine through which an organization will either thrive or wilt.

Tuition-assistance programs (TAPs) are usually viewed as an employee benefit, but companies can benefit from TAPs too.

The perennial question asked of CLOs is, “What return do I get from my investment in learning?”

The conflicts between organizational values extend to the learning organization as well.

Employees do not believe their organizations or their senior management are doing enough to help them become fully engaged and contribute to their companies’ success.

Today, there are dozens of LMS providers with offerings that seem to evolve constantly.

Although the need to communicate value remains a driver, learning annual reports have become marketing tools.

Senior learning professionals are often not real executives — they are glorified training managers.

It can be a challenge for any company to maintain consistency, and not just for goods and services — the people who deliver or provide them should be held to the same high standards to guarantee business success.

Smart organizations recognize early that leveraging their people’s knowledge helps them deliver superior business results and gain a strategic edge over the competition.

When budgets shrink, CLOs are understandably fearful for their learning dollars.

CLOs are not part of this IT department, but that doesn't mean he or she shouldn't be exceptionally savvy about the rapidly changing world of technology and how technical innovations will affect the business of learning.

When you endeavor to try to know what you don't know, we call that a readiness assessment - it is a planning tool to help identify gaps in existing strategies and processes.