Measurement
The overall performance of a business can be measured in a number of ways. Its success can be evaluated based on the organization’s training and learning programs, and its ability to adapt to change.
Six Knowledge Gaps to Watch Out For in Business Leaders
CLOs, be warned: There are several seemingly inescapable skill gaps to guard against when developing high-potential leaders. Future business leaders might lack six critical knowledge areas because today’s workers tend to stay within a functional area for
Guerrilla ROI: Building a High-Impact Project Portfolio
Accurate measurement of training impact can be elusive, time-consuming and expensive. Although the existing evaluation methodologies have served our industry well, we must ask whether there are other methodologies to evaluate training and performance init
Education Marketing as a Business Tool
Most learning leaders know that internally marketing an enterprise's learning and development offerings can create increased engagement among employees. Marketing these offerings externally, however, can affect the bottom line through increased brand valu
The New Face of Workforce Integration
Many senior executives are looking for new ways to integrate their most important workforces more effectively. This isn't just "workforce collaboration" under a new name — it's an opportunity to move beyond traditional approaches
Sharnell Jackson: Efficiency and Technology Maven at Chicago Public Schools
Employing instructor-led, self-paced and blended learning, the Chicago Public School system uses high-tech learning tolls of all types. At the helm of this plethora of learning technology is Sharnell Jackson, the system's first chief e-learning officer.
We Have to Stop Meeting Like This
Organizations are beginning to require evidence of results from all types of meetings and events. As with learning events, success requires not only that the conference provider pay attention to results but also that sponsors are engaged before, during an
Improving Productivity Through Coaching and Mentoring
Although coaching and mentoring seem similar on the surface, the two techniques — and their applications — can have substantially different effects in the workplace.
DHL Express Sales Asia-Pacific: Delivering Training Worldwide
With employees spread out over 41 countries and speaking five languages, delivering effective training within DHL Express Sales Asia-Pacific is no easy feat. It's up to the training and development department to bring continuity to DHL's overall learning
Analysis Paralysis: The Stagnant State of Measurement
Today's CLOs find themselves in a measurement Catch-22: To successfully demonstrate the impact learning has on business results requires a willingness from management to grant access to key performance and result metrics, but management is often reluctant