Measurement
The overall performance of a business can be measured in a number of ways. Its success can be evaluated based on the organization’s training and learning programs, and its ability to adapt to change.

Human Capital Institute Partners with Bersin & Associates
Human Capital Institute Partners with Bersin & Associates to offer new talent management resources and analysis to their respective members.
Should the CLO Focus on Talent Management Education?
There has been a shift across the business and learning industries to reflect increased interest in talent management. Case in point, Chief Learning Officer magazine’s sister publication, Workforce Performance Solutions, will be renamed Talent Management
What the Numbers Say
Measurement means numbers, yet there are many learning professionals who would rather change careers than deal with these pesky digits. But you don't need to be a mathematician to be successful in a world of numbers — it's not about how to "d
Building Bridges: Lessons in Working with Business Units
When working with business unites, the main function of the learning department is to best serve the needs of learners and the overall organization. To accomplish this, many learning organizations employ one of three strategies: centralized learning, dece
Rebecca Ray: Crediting MasterCard Learning with Business Success
When Rebecca Ray became the senior vice president of global learning and organizational development at MasterCard Worldwide in 2005, she brought with her a diverse career ranging from high school education to consulting to Wall Street.
The Learning Impact Measurement Framework
Kirkpatrick’s four levels of measurement are practically an institution in learning and development industry metrics.
Resolution Health to Assess Quality of Care for Nation’s Largest Physician Profiling Initiative
Resolution Health Inc. (RHI), a provider of health care data analysis and targeted member and physician messaging services, has been selected to assess the quality of care provided by individual physicians and physician groups in the largest private or pu
Study: Employee Communicators Have More Resources but Lack Key Skills
Melcrum Publishing's Pulse report, based on a survey of 1,149 communication professionals worldwide, found that although many employee communication professionals say their budget has increased over the past year, effectiveness at key disciplines is stil
Fine-Tuning Strategy: Staying in Sync With Organizational Needs
Although "business alignment" is one of the most common phrases in the learning profession, too often learning organizations fall short of meeting this goal.
Beyond ROI: Alternate Measures of Success
Learning professionals often assume C-level executives care only about one thing: ROI. However, financial proof isn't always the end-all, be-all. Many C-level decision-makers are turning away from ROI and leaning toward alternate measures of success.
Institute of Management Accountants: Continuously Assessing the Needs of Professionals
Institute of Management Accountants: Continuously Assessing the Needs of Professionals
The Valuation Approach to ROI
The true test of a project's impact is its contribution to the achievement of corporate valuation objectives, not necessarily the cost versus return. So why are so many organizations still relying on ROI?
Human Capital Institute, eCornell Form Alliance to Launch Education Programs
The Human Capital Institute (HCI) and eCornell have partnered to create a comprehensive online curriculum of professional and executive development programs.