Measurement

The formula for success in learning and development is based on the careful execution of three relatively simple concepts: assessment, delivery and measurement. Assess the learner’s needs, deliver the content and measure to see if it had impact. With th

If your organization is evaluating whether to add coaching to its learning and development program roster, you’re not alone. A recent survey from The Institute of Executive Development and Marshall Goldsmith Partners examined responses from more than 200

Companies are encouraging employees to build more effective relationships via interpersonal effectiveness training, but there is a surprisingly basic disconnect between what has been identified as successfully implemented interpersonal training and what o

If your company is one of the holdouts of joining the learning management system game, fear no more. You can now count your chips and play your hand with confidence. According to Josh Bersin, CEO of research and enterprise learning advisory firm Bersin &a

Many companies embrace a centralized learning model to offer learning and development opportunities to their various employee populations. Scotiabank, which offers retail, commercial, corporate and investment banking services to millions of customers arou

A growing number of enterprises are centralizing learning capabilities and building shared service centers to enhance their learning efficiency and effectiveness. According to a 2005 study from Bersin & Associates, areas where shared services

There is a saying in business: What gets measured gets done. Organizations that effectively manage their measures achieve superior results. In all sectors, leaders use measures to drive organizational improvement and outperform their competitors. Howeve

Learning executives are challenged to “sell” the benefits of an intangible need to those wanting tangible results. External consultants understand this obstacle. However, when those responsible for learning and development propose solutions, they often

Life is full of challenges: Some are a quick fix, but others take time and often require thorough assessment, planning and persistent dedication to tackle. The challenges that often confront organizations today are generally the persistent sort, though ev

In an industry where buzzwords abound, seemingly similar terms are used within the business units served by the chief learning officer. Often, this has an undermining effect on getting a clear message from the in-house professional development team to the

We’ve recently been through another New Year celebration, and once again I’ve noticed the deceptively obvious: Unless there’s a major snowstorm overnight on Jan. 1, one year looks pretty much like the next.

Leadership development has long been linked to the execution of successful business strategies, but a recent study from leadership development solutions provider Ninth House has uncovered several trends of top-performing organizations as well as a financi

Are you skeptical about blended learning? There has been a lot of talk about blending, and any topic that's on everybody's lips isn't typically on mine.

As we enter 2006, how will our priorities change? Here are four trends to watch. Delivery for the ’Net Generation Today’s college students, dubbed the ’Net generation, born between 1980 and 1994, will be entering the workplace in a few years.

InterContinental Hotels Group (IHG) has more than 3,600 hotels with more than a half-million guest rooms in almost 100 countries and territories. Each year some 120 million people stay at InterContinental Hotels Group brands, including Crown Plaza Hotels