Measurement

Each year brings with it a mix of new potential challenges and solutions for chief learning officers everywhere. With 2006 upon us, IDC asked Chief Learning Officer magazine’s Business Intelligence Board which areas of the learning and development industr

In October, we focused on the macro-level view of the value of human capital. August’s article explained how value is placed on human capital using logic and intuition—the intangibles. This month, the micro view will be examined, showing how detailed impa

Die-hard employees who spend some part of every day doing work—whether in the office or from home via a Blackberry—might sneer at the notion of work-life management, but getting one’s life in order can actually benefit the work side of the balance.

Chicago-based MB Financial Bank is one of the largest independent banks in the city and prides itself on providing financial services to customers with a personalized, relationship-oriented touch. This operating style is taught through MB University (MBU)

Schneider Electric is a global leader in electrical distribution, secured power and automation management. Business growth has created an operations shift from cost control to talent management, and this new focus has made it essential for the company to

To sustain a competitive advantage in the 21st century, organizations must continually seek to improve performance. An example of this is the Imaging Systems Group (ISG) at Canon USA, which continues to accelerate business results through the strategic us

In some instances, success is the achievement of something desired, planned or attempted. For example, for a struggling high school football team, winning a game or two might be a reasonable accomplishment at the end of the season. However, for a professi

Companies find that bottom-line performance is influenced by people and processes outside the company's four walls in the extended enterprise.

To conduct a successful outsourcing engagement, learning organizations must devote considerable time and energy to pre- and post-planning. Jim Hanlin, Ph.D, chief operating officer of TrainingOutsourcing.com, describes the relationship between the learnin

While human capital management presents different challenges to the public and private sector, both must address one common issue. The flow of educational content from creation to the end user must be watched closely to maintain security of critical busin