Measurement

The high-impact learning organization can be vitally linked to the management system that serves as its foundation. However, there are some pitfalls to successful implementation. Learn more about choosing an enterprise LMS.

With responsibility for forming and executing U.S. energy policy, the Department of Energy must maintain a knowledgeable, qualified workforce. That's why its 14,000 employees and 120,000 contractors have access to the most up-to-date learning content.

The costs, benefits and ROI of learning present a continual challenge for CLOs. Evolving tools and technologies can help organizations apply business analytics to measure learning’s impact and effectiveness.

Harnessing the knowledge of the workforce can provide insight into trends, innovations and the barriers to top performance. Using employee intelligence, smart CLOs can scan the marketplace and help hone business strategy.

Diana Thomas has come a long way from crewperson at a Baltimore-area McDonald’s to dean of Hamburger University and vice president of U.S. training. Now, she serves up learning under the golden arches.

With a strong customer focus, Computer Associates is one of the world’s largest management software companies. Launched in February 2003, Computer Associates University delivers customer-centric learning.

Most executives know that investments must be made in human capital, but is there evidence that these payouts lead to payoffs? Several macro-level studies examine this connection across organizations and functions.

As technology evolves, so do the ways people work and learn. Mobile learning applications can help increase workforce productivity through just-in-time learning that capitalizes on downtime.

As learning and HR move beyond traditional roles to focus on workforce performance, traditionally transactional departments must become strategic functions. Learning leaders can follow nine steps to achieve business results.

The Research Institute of America has documented declining retention following course completion. Through careful planning and thoughtful partnership, blended solutions can yield impressive results.

After working as a CLO for Century 21, George Selix was prompted to lead learning at Cendant Real Estate Franchise Group. Centralizing certain functions has helped Selix connect learning and results.

Committed to meeting higher standards for its customers, shareholders and associates, as well as the communities it serves, Bank of America invests in learning and development to deliver on its promise.