Measurement
The overall performance of a business can be measured in a number of ways. Its success can be evaluated based on the organization’s training and learning programs, and its ability to adapt to change.

Business Process Outsourcing: Pros & Cons
Recent statistics forecast that the learning outsourcing market will grow to $20 billion over the next few years, but what does that mean for training and development? The pros and cons must be considered before taking the leap.
Learning Applications: Education in Context
Knowledge drives business performance, and linking mission-critical information to each employee's role and work is essential to success. The technology is available, but the model must adapt to changing needs.
Critical Characteristics for CLO Success
The CLO’s role in the company is still fluctuating, but best practices are emerging. To earn a seat at the executive table, learning leaders must take a proactive stance and shape their own futures.
Boeing’s Bonnie Stoufer Helps Learning Take Flight
Boeing jetliners carry millions of passengers around the globe on a daily basis. Bonnie Stoufer, vice president for learning, training and development at Boeing, helps learning take flight for a workforce of 155,000.
The Peace Corps: Education With a Mission
The Peace Corps reaches out to developing countries to help Americans and people of other cultures understand one another. Learning is key to mission success for a volunteer workforce that must communicate in more than 300 languages.
Formalizing Informal Learning
The process of learning isn't changing, but the way we deliver and enhance it at an enterprise-wide level is. CLOs must rethink their organizational role to benefit from the rise of informal learning.
Communicating Results to Top Executives
To ensure learning gets the attention it deserves, CLOs must meet with the executive team to demonstrate the results they deliver. This discussion can help change perceptions and increase involvement in workforce development.
Creating Value: It’s All About People
Creating data warehouses with expensive technology is not necessarily the best way to provide knowledge management.
Trust: Can You Teach It?
Trust is one of those nebulous concepts essential for business success, but we are incapable of putting a firm finger on when it comes to enterprise learning. Can you teach trust? Kevin Wilde, vice president and CLO, General Mills Inc. and Jane Hutcheson,
Learning: The Non-Traditional Approach
This past fall, the Boston Red Sox won their first World Series in 86 years. Up-and-coming baseball general managers have followed a unique strategy that correlates to a model for next-generation learning leaders
The CLO’s Role: Preparing for Future Challenges
In the ever-evolving business environment, the emerging role of the CLO continues to take shape. As learning executives strive to find a “seat at the table,” how will they adapt to changing needs?