Measurement
The overall performance of a business can be measured in a number of ways. Its success can be evaluated based on the organization’s training and learning programs, and its ability to adapt to change.

Allan Weisberg: Prescribing Learning and Business Success
Much of Johnson & Johnson’s reputation comes from its principled workforce. Vice President of Organizational Capability Allan Weisberg helps support that integrity with learning and development.
CLO of the Year
Rebecca Ray's work at MasterCard has placed her in the select group of the best learning leaders.
Managing Performance Through Learning
Education is important to the organization’s advancement, but the CLO must go beyond learning offerings to ensure education is designed to improve individual and organizational performance.
Workforce Agility a Must to Leverage Competitive Advantage
Most organizations agree that the workforce is as much of an asset as technology and must be leveraged to its best advantage. According to a workforce agility study commissioned by Convergys Employee Care to assess the extent to which organizations develo
Fostering Productivity on New ERP Systems
Every forward-thinking enterprise values productivity, which is one of the first things to suffer when technological systems are not end-user-friendly. Finding a compatible vendor, one who provides efficient, cost-effective, real-time learning and support
Technology-Driven Development Pathways
Organizational development has been an on-again, off-again trend, but it is still an important consideration in learning. CLOs leverage technology to develop the organization and drive the business forward.
Alternatives for Measuring Learning Success
Don Kirkpatrick’s Four Levels are legendary in corporate education, but they’re not without detractors. Applying business methodologies like Six Sigma to learning programs helps drive strategic success.
Organizational Behavior and the Learning Process
In the past, employees focused on producing faster and making their actions more uniform. Today, people are powerful resources to leverage for success. A learning culture can help support critical creativity.
These Things I Know to Be True…
I’ve penned this column for the past two years. In order to give way to a fresh voice and to enable me to devote more time to my online activities, this column will be my last. So looking back on two years’ worth of perspectives and opinions, these things