Measurement
The overall performance of a business can be measured in a number of ways. Its success can be evaluated based on the organization’s training and learning programs, and its ability to adapt to change.

HR Outsourcing: The Impact on Corporate Learning
Corporate learning has always been the poor relation of all the management disciplines. Some corporations simply don’t believe in it, preferring to buy knowledge and skills when needed. Others have a large training department for internal courses and a si
Lessons in Transformation at Appleton
Instead of creating company-specific learning that applies only to job roles, Appleton has moved from providing optional training to looking at what is most helpful for employees and the company and making learning required. 
The Myth of Training ROI
You read the books and numerous articles about ROI, attended countless conference sessions, talked with “expert” consultants and even tried to implement your own with minimal results. You studied the formulas associated with ROI and have the structure in
DuPont: Innovating With Six Sigma
Since its founding in 1802, DuPont has grown into a $24 billion science company with 80,000 employees, delivering science-based solutions in markets such as food and nutrition, health care, apparel, home and construction, electronics and transportation. W
E-Learning: Gaining Business Value Through Six Sigma
As its use in organizations increases, e-learning is evolving from being a new initiative to becoming just another business process. Much of this paradigm shift is being driven by businesses that are moving away from envisioning the potential of e-learnin
Blended Learning and Business Change
Online delivery of training (i.e., e-learning) has surpassed the early-adopter stage, and companies find that the longer they use it, the more they use it. A cost-cutting slant has been effective in fostering its growth as a tool at the disposal of traini
Building the Case for Education Investment
CLOs know that learning is imperative to success with enterprise software rollouts, but how do you justify your case to the other leaders of your organization? With PeopleSoft’s help, learning executives can not only build the case to justify investments
Winning Strategies for Leadership Development
If every company develops a winning strategy, then why doesn't every company win?
Driving Performance Through Training
Tough times demand tough action. You have a mountain of training and reference material, but does this mountain of material address your current business goals? For example, your training department has been in existence for a number of years, and you hav
Innovative Corporate/University Alliances
The National Center for Education Statistics reports that over the past decade more than 500 institutions of higher education have closed their doors. During this same time, corporate universities have grown fivefold, to more than 2,000, compared with 3,6
Human Capital Measurement: A Challenge for the CLO
A recent study conducted by the human capital practice at Deloitte & Touche in the United Kingdom made an interesting conclusion: There is much confusion about what to measure and monitor in the human capital arena. This comes as no surprise t
Cisco Systems: Practice Makes Perfect
Practice makes perfect. This ancient philosophy applies now, in the Information Age, more than ever. In a survey of thousands of IT professionals, more than 70 percent favored live, hands-on labs over any other learning methodology. Why? Simple: IT pro
Pep Boys: Tuning Up the Workforce
Pep Boys is the country’s largest chain of automotive aftermarket products and services with 594 stores and 6,000 service bays throughout the United States and Puerto Rico. Through its 20,000 employees, the company generates more than $2 billion in revenu
Training Analytics: The Next Big Wave in Learning Management Technology
Learning management systems have become the mainstream technology underlying corporate training and the migration to e-learning. Today with PeopleSoft, Oracle, Siebel and IBM, as well as Saba, Docent and dozens of others in the market, companies have many