Measurement
The overall performance of a business can be measured in a number of ways. Its success can be evaluated based on the organization’s training and learning programs, and its ability to adapt to change.

Getting a Handle on Regulated Training
While much of the corporate world focuses on the developmental side of training"human resources, sales and management training" there is a lot to be learned from the operational side of the business.
Outsourced Learning: Improving the Strategic Role of Training and Development
For many years, senior training and development managers have had to work hard to prove that they can play a truly strategic role within their organizations, often in vain. That is, until recently. Due to a confluence of events, things are beginning to ch
Pitney Bowes: Transformation for Success
Since its beginnings in 1920 when Arthur Pitney and Walter Bowes invented the postage meter, Pitney Bowes has evolved into a $4.1 billion global provider of integrated mail and document management solutions. It’s hard to believe that a company whose produ
Training and HIPAA: Are You in Compliance?
Emerging Health Insurance Portability and Accountability Act (HIPAA) compliance regulations require companies to train employees and certify that they comprehend the appropriate laws and are skillful in their own actions under such policy guidelines. A st
Case Studies in the ROI of Training
Determining the return on investment (ROI) for training programs can be one of the most difficult, yet necessary, responsibilities of the chief learning officer. Senior management wants to know that its investment in training is contributing to the succes
Toward a Smarter Organization
Internet learning, or e-learning, will remain a key means for achieving productivity gains in organizations. A simplistic view, however, is not only misleading but also costly. A comprehensive approach to learning with an emphasis on productivity should i
The Evolution of Training and Certification
IT training and certification will never be the same. New innovations in enterprise technology can measure performance skills and provide remediation in real time, on the job, in the context of an information worker’s workflow. The impact on training and
The Roller-Coaster Ride of Momentum Investing
Momentum investing became very popular during the technology run of the 1990s, which ended with the dot-com bust. Momentum investors look for stocks in early stages of strong top-line and bottom growth that could continue based on fundamental business-mod
Moving From Learning to Performance
A more effective way of transferring what was learned during training to on-the-job performance may require a change in the way we think about what learning is. For many, learning is defined as “acquiring new knowledge.” In today’s results-oriented world,
Memorial Hospital and Health System: Education and a Healthy Bottom Line
Memorial Hospital and Health System, located in South Bend, Ind., is one of the premier cardiovascular and orthopedic hospitals in the United States. Memorial’s focus is on innovation as a way of doing business. With 3,200 employees, getting the message o
Training/Learning: What Fits Your Company?
Imagine being at the helm of a good-sized sailing yacht. The calm has given way to strong wind gusts, fog and stormy seas. You must rely on the skills of the crew, limited resources, navigation equipment and common sense to safely guide you and your crew
Measures of Learning Effectiveness
There is no question about it. Training and development is gaining attention in Corporate America. The industry is growing and changing to achieve a variety of goals, from satisfying immediate employment skill shortages to meeting organizations’ long-term