Talent Management

It was a Sarin gas attack by members of a cult that ultimately killed 12 people and sickened more than 5,000, in a subway station, that led many transit authorities in the world to adjust their practices, their processes and their training.

For years HR professionals have struggled to bring economic rigor to measurement and decisions about people development and management. One familiar measure has been return on investment (ROI), for example, ROI of training. But like many such metrics, ROI

Spend a few minutes with Cliff Purington, director of learning and development for Rockwell Collins, and you’ll meet a different kind of chief learning officer. Purington’s got the right pedigree—reared in organizational development—and demonstrable talen

With a career history that includes multiple cross-functional roles, Deb Capolarello, senior vice president and chief learning officer for MetLife, knows the value of varied experience.

As we move from the industrial economy of the past into a knowledge economy, we are faced with a striking and unexpected new challenge. Unlike workers of the past, whose work was clear and well defined, today’s knowledge workers are “in the dark” much of

Many years of evaluating many training initiatives in many different companies has made one fact very clear: Sometimes training works very well to help achieve business results, and sometimes (unfortunately many times) it does not. It is also becoming cle

As companies struggle with the many realities of today's business world, business leaders are finding a need to shift their strategies in order to stay competitive.

Credit Suisse Financial Services provides comprehensive financial services in Europre and other markets, offering investment products, private banking and financial advisory services for both private and corporate clients.

The business process outsourcing (BPO) market has been a reality for decades. Many of the core functions of a corporation, such as information technology, retirement and payroll processing, have been outsourced. Now, the issue on the minds of chief learni

Many organizations have already implemented online training in their corporate learning programs, and some even have entire departments devoted exclusively to e-learning. Unfortunately, many of these organizations have libraries full of courses that emplo

To the uninitiated or unfamiliar, life at QUALCOMM might be predicted as boring. A high-tech communications company populated by engineers working with chips and circuits and wireless equipment may be cutting-edge, but all that raises a stereotypic image

Public- and private-sector organizations have much to learn from each other when it comes to learning management strategies. While public-sector organizations have embraced automation of training and competencies much faster than private-sector companies,

As I write this month’s column, I am sitting on an airplane after wrapping up my third business trip in the past four weeks. It is mid-June, and I know you will not be reading this until some time in September. (This should give you some idea of a magazin

In many boardrooms and senior staff meetings, a grim ritual is taking place. Companies are going through the process of organizational reformulation, reconfiguration or reengineering. It is often a process of reverse-birth, undoing size and holdings to be