Technology

In this global and hyper-competitive knowledge economy, the real value of a chief learning officer is not his or her expertise in learning or leadership development or even technology—it is rather the ability to link such things to an overall enterprise-w

Today’s litigious workplace climate puts further stress on businesses that are also facing shareholder lawsuits citing the lack of effective corporate governance, as well as mounting regulations and skyrocketing insurance prices. And companies in all indu

Most communications training is done after the fact. Once decisions have been made, new policies formulated, acquisitions and mergers agreed upon—then the communications specialists are called in to wordsmith the announcements. Communications is never inv

IT training and certification will never be the same. New innovations in enterprise technology can measure performance skills and provide remediation in real time, on the job, in the context of an information worker’s workflow. The impact on training and

Kendle International Inc., a provider of clinical research and development services for the pharmaceutical and biotechnology industries, employs nearly 1,600 associates worldwide. Headquartered in Cincinnati, Ohio, Kendle has conducted trials and provided

Emerging Health Insurance Portability and Accountability Act (HIPAA) compliance regulations require companies to train employees and certify that they comprehend the appropriate laws and are skillful in their own actions under such policy guidelines. A st

As the world’s largest home improvement retailer, The Home Depot is certainly no stranger to the concept of construction. The 1,504 Home Depot stores throughout the United States, Canada, Mexico and Puerto Rico (including the Expo Design Center brand) dai

Flash-forward to April 2003. An employee sends an e-mail and unwittingly commits a confidentiality breach that could be punishable by law under HIPAA. If employees cannot recognize protected health information, or if they lack the know-how to safeguard it

Three years ago, Whirlpool Corp. launched a global innovation initiative to differentiate itself from its competitors by delivering unique products and solutions to make customers’ lives easier. This initiative was far from simple sloganeering. The initia

Determining the return on investment (ROI) for training programs can be one of the most difficult, yet necessary, responsibilities of the chief learning officer. Senior management wants to know that its investment in training is contributing to the succes

Like everything but trouble, supplies don’t just appear. Any large military contingent comes with a corps of acquisition technology and logistics specialists, specially trained to keep everything marching forward. The U.S. military, under the control of t

American Pacific Mortgage, a residential and commercial mortgage company with 62 branches in six states, was faced with the challenge of increasing employee efficiency with loan processing and branch management software. The company projects extensive gro