Articles by David Vance
E-Learning: Proving Waste Is a Good Thing
The skepticism following the dot-com bust led many to believe e-learning was on its way out. However, Business Intelligence Board research shows that e-learning has just scratched the surface as a viable learning tool.
Tuition Assistance Planning: Delivering Happy Endings
Big Company Inc. decided to offer a great new employee benefit, create some basic policies for employee use and establish an administrative process that would track expenses. Big Company Inc. spent millions of dollars each year for this employee benefit.
The CLO’s Path
Executives who make investment decisions around learning, whether they’re called “chief learning officer,” “vice president of learning and development” or some other title, come from diverse backgrounds. Many learning executives work their way up through
Where Does Your Organization Stand in the War for Talent?
Business confidence is improving, and many organizations are moving from a cost-control focus to a growth standpoint, according to Accenture’s annual High Performance Work Force study. Some 42 percent of respondents, made up of nearly 250 senior executive
ROI Resources
On the surface, calculating and controlling return on investment would seem a logical move for business leaders like yourself. Enterprise education isn’t an inexpensive function, and corporations have both a need and a duty to wisely manage costs, which o
Volvo Construction Equipment: Building Sales Success
Volvo Construction Equipment (Volvo CE) develops, manufactures and markets equipment for construction-related industries, including a range of wheel loaders, hydraulic excavators, articulated haulers, motor graders and compact equipment. Ensuring that the
Communicate Value With a Learning Annual Report
Measuring the value of an organization’s investment in learning continues to be one of the five most pressing challenges facing chief learning officers, according to a recent Online CLO Forum conducted by Accenture Learning. CLOs voiced the need to be bet
Memorial Sloan-Kettering Cancer Center: Supporting Patient Care With Learning
The world’s oldest and largest institution devoted to cancer prevention, patient care, research and education, Memorial Sloan-Kettering Cancer Center employs approximately 9,000 people, including scientists, clinicians, specialists and staff in various su
Why Content Management Systems Fall Short of Great Learning
If the pilot on your next flight told you he had never flown a jet before but not to worry because he had read the training manual, would you stay on board? If a builder told you she had never built a house before but would have no problem building yours
Siemens Health Services: Complying With HIPAA Requirements
Flash-forward to April 2003. An employee sends an e-mail and unwittingly commits a confidentiality breach that could be punishable by law under HIPAA. If employees cannot recognize protected health information, or if they lack the know-how to safeguard it
Communications Training for Decision-Makers: A CLO Initiative
Most communications training is done after the fact. Once decisions have been made, new policies formulated, acquisitions and mergers agreed upon—then the communications specialists are called in to wordsmith the announcements. Communications is never inv
J. C. Penney: Fashioning Workforce Development
“In every man’s life, there lies latent energy. There is, however, a spark, [which] if kindled, will set the whole being afire, and he will become a human dynamo, capable of accomplishing almost anything to which he aspires,” said James Cash Penney, found