Excellence in E-Learning

Excellence in E-Learning recognizes vendors that have rolled out an innovative and effective e-learning program or suite for a client.

GOLD

Easygenerator

Why not directly put the creation of learning in the hands of your employees? Nielsen Holdings PLC needed an effective solution to meet the L&D needs of its workers and found the answer with Easygenerator.

Nielsen was searching for a cost-effective strategy to meet some of its L&D challenges, including keeping up with the rapid pace of a changing market, a shortage of up-to-date knowledge and the mistake of subject matter experts training employees on an individual level rather than a larger scale. With these challenges, Nielsen asked for a home-grown, employee-driven solution to harness internal expertise, according to the application. That’s where Easygenerator came in to advance an employee-generated learning model to help solve these challenges.

EGLs are “driven by L&D but co-owned and managed by employees,” allowing employees to create e-learning courses on topics in which they are experts and share their knowledge with colleagues. This new model allowed Nielsen to target each of its challenges in a cost-effective way and on a tight budget.

It could keep up with a changing market since employees were sharing knowledge in a continuous cycle. A shortage of up-to-date knowledge was swept out since employees create their training content. And, rather than training individuals such as new employees one by one, SMEs no longer needed to put in long hours. New employees can find all the training content in one place.

Now there are more than 1,000 modules available to Nielsen’s employees and the L&D department runs more efficiently. Future plans include the building of an artificial intelligence coach to continue building relevant and efficient content for the company.

SILVER

Scrimmage

Smith & Nephew understood it couldn’t have a learning program that’s one-size-fits-all. It knew training needed to be flexible so it sought out Scrimmage to build an effective learning program.

The global medical device company wanted a training initiative for its sales department that was engaging, varied and interesting. Scrimmage created the electronic point of access, or ePOA, as a 12-week training program on its mobile platform. It can be accessed on any device and contains various modalities, including content pieces, videos and quizzes.

The ideal learning program had to provide sales reps on-demand answers for clients, develop selling skills, mitigate common issues and improve product knowledge to increase the company’s overall sales effectiveness.

Smith & Nephew’s reporting tools also needed a makeover since results weren’t clear. With the help of Scrimmage, it developed the Matrix Reporting tool. Results showed those who completed the ePOA program increased their sales average by 13 percent compared with the 5 percent increase for those who didn’t finish it in its entirety. By making the necessary upgrades, the company has been able to provide employees a “sales training journey.”

BRONZE

HT2 Labs

Villeroy & Bock has a global workforce, and it asked HT2 to build a learning program that could be applied to stores in both London and Shanghai.

The Brand Ambassador program is a learning initiative that is cost-effective, impactful and increases sales effectiveness. The program is blended, providing online social learning and real-life sales situations.

V&B has retail units globally, so it needed to deliver the same training to every colleague. With logistical constraints, not all stores could receive the blended program. However, this was an advantage for V&B, comparing results between online learning versus blended learning.