Articles by Jack J. Phillips

We need to redefine learning success with more concrete measurements. Here's how to do it.

Every executive wants to see ROI for learning.

CEOs invest in learning when they see a payoff.

Human capital analytics and ROI go together like rubber and pavement.

Here are six signs that your organization is ready to measure program success.

Effective measurement strategies aren’t occasional.

Resist the temptation to use catchy new employee learning measurement terms and focus on metrics that have meaning for clients and key stakeholders.

CEOs care about learning investments, but there are several areas chief learning officers can leverage to secure more executive-level interest and involvement.